How can we help?
Answers from the people who actually make your bags. Can't find what you need? Call 718-834-8400 or email [email protected].
Ordering & Pricing
Is there a minimum order quantity?
Most of our poly bags are sold by the case, with minimums starting at 1,000 bags per size. Selected items — such as our patch-handle gift and shopping bags — are available from as few as 250 bags.
The exact case quantity is listed on every product page, so you always know precisely what you’re ordering.
Do I need an account to place an order?
No. You’re welcome to order as a guest. Creating an account simply makes reordering faster — your order history and addresses are saved for next time.
Do you offer wholesale accounts?
Yes. As a manufacturer selling factory-direct, we work with distributors, retailers, and institutional buyers every day. Contact us at 718-834-8400 or [email protected] to discuss wholesale pricing for your business.
Do you offer volume discounts?
Yes — larger quantities earn better per-bag pricing. For large or recurring orders, call us for a quote tailored to your volume; buying directly from the manufacturer means there is no distributor margin in your price.
Can I get a sample before ordering?
We understand you may want to see and feel the material before committing to a full case. Contact our team at 718-834-8400 and we’ll be glad to help you evaluate the right bag for your product.
How do I request a quote for a large or custom order?
Call us at 718-834-8400 or email [email protected] with the bag style, size, thickness, quantity, and any printing requirements. Because we manufacture in our own facility, we can quote custom work quickly and accurately.
What payment methods do you accept?
We accept all major credit cards through our secure online checkout.
Shipping & Delivery
Are the bags in stock and ready to ship?
Yes. Every item on our website is stocked in our own warehouse and ready for immediate dispatch. In the rare case an item is unavailable, it’s clearly marked “out of stock” — we never list what we can’t ship.
How quickly will my order ship?
Stock orders leave our warehouse within 48 hours. Because we manufacture and warehouse our own inventory, there’s no middleman between your order and your shipment.
Which carriers do you use?
Most orders ship via UPS. For pallet-sized quantities we offer LTL truck freight, which is often the more economical choice for large orders — we’ll recommend whichever option saves you money.
How do I track my order?
As soon as your order ships you’ll receive a confirmation email with tracking details. You can also view your order status any time under My Account → Orders.
What if my order arrives damaged or incomplete?
Contact us right away at 718-834-8400 or [email protected] with your order number and a photo of the issue, and we’ll make it right promptly.
Products & Materials
What are Arplast poly bags made of?
Our reclosable zip-top bags and open-end poly bags are manufactured from low-density polyethylene (LDPE) — the industry standard for strength, flexibility, and clarity. We also produce a polypropylene (PP) line for applications that demand glass-like transparency.
What’s the difference between polyethylene and polypropylene bags?
Polyethylene (LDPE) is soft, flexible, and puncture-resistant — the everyday workhorse for storage and shipping. Polypropylene (PP) is stiffer with noticeably higher clarity, making it the better choice when presentation matters and your product needs to be seen crisply through the bag, such as retail display or bakery packaging.
What does “mil” mean, and which thickness should I choose?
A mil is one-thousandth of an inch (0.001″) — the standard measure of bag film thickness. Our reclosable bags come in 2 mil, the versatile standard for storage and organization, and 4 mil, a heavy-duty gauge for sharp, heavy, or valuable contents.
As a rule of thumb: everyday use, 2 mil; hardware, industrial parts, or anything with edges, 4 mil.
How do I measure a reclosable bag?
Width is measured across the bag from side to side; length is measured from the bottom of the bag up to the zipper. All catalog sizes are listed in inches as width × length.
Practical tip: choose a bag slightly larger than the item going into it — a small allowance makes filling faster and prevents stress on the seams.
What does “WB” mean on your reclosable bags?
WB stands for White Block. These zip-lock bags feature a 4-inch white writable strip across the front, so contents can be labeled directly with a pen or marker — ideal for parts, samples, and inventory management.
Made from virgin polyethylene film, they’re stocked in about 300 sizes and can also be produced in custom dimensions.
Are your bags food-safe?
Yes. Our reclosable zip-top bags, hang-hole reclosable bags, and open-end poly bags all meet FDA and USDA requirements for food and pharmaceutical packaging.
Are the reclosable bags waterproof?
They’re water-resistant. The zip closure seals firmly against moisture, dust, and spills in normal handling, though the bags aren’t rated for submersion or liquid-tight transport.
Are the zip-top bags easy to open?
Very. Each bag has a one-inch lip above the zipper with one side taller than the other, plus textured anti-slip grip lines — so the bag opens with one motion even when you’re working fast or wearing gloves.
How should I store poly bags?
Keep them in their cartons, away from direct sunlight and heat sources, in a dry area. Stored properly, polyethylene bags retain their strength and clarity for years.
Custom Printing & Manufacturing
Can you print my logo or design on bags?
Yes — custom printing is one of our specialties, available across our entire bag line. Because printing happens in our own factory, you’re working directly with the manufacturer: better pricing, tighter quality control, and answers straight from the people running the presses.
Call 718-834-8400 or email [email protected] to start your order.
Can you manufacture custom sizes and thicknesses?
Absolutely. If the size you need isn’t among the hundreds we stock, we’ll make it. Any dimension, any gauge, with or without printing — that’s the advantage of buying from a manufacturer rather than a reseller.
What’s the minimum quantity for a printed order?
It depends on the bag size and the number of print colors. For bags 8×10″ and larger with one-color print, we can produce as little as a single case.
For other combinations, call us at 718-834-8400 with your bag size and colors and we’ll quote the exact minimum — usually far lower than you’d expect for a print order.
Do you offer hot stamping?
Yes, we offer hot-stamp printing — a clean, elegant finish that works beautifully for single-color branding on gift and retail bags.
Specimen & Medical Bags
What types of specimen bags do you carry?
We manufacture zip-closure specimen bags in every configuration labs and clinics use: clear, printed with the Biohazard symbol in English and Spanish, versions with a black privacy pouch, and STAT bags — red-tinted with bold black printing for urgent samples.
Custom printing is available on request.
What specimen bag sizes are in stock?
We stock specimen bags in 6×9″, 8×10″, 9×12″, 13×15″, and 15×18″. Need something outside that range? As the manufacturer, we can produce custom sizes — just ask.
Do specimen bags include a document pouch?
Yes — choose between two styles: an open outer pocket for quick access to requisition forms, or a fold-over flap pocket that gives paperwork extra protection during transport.
What colors and printing do the specimen bags have?
Biohazard specimen bags are clear with two-color red and black printing. STAT specimen bags are red-tinted with black printing, so urgent samples are unmistakable at a glance.
Are your specimen bags suitable for lab transport?
Our specimen bags are purpose-built for the daily workflow of laboratories, clinics, and collection sites — zip closure, biohazard identification, and document pouches designed around how samples actually move.
Sustainability & EcoLine
Are your bags recyclable?
Yes — our polyethylene bags are #4 LDPE, accepted at store-drop plastic film recycling points nationwide. Clean, dry bags can go into any plastic-bag recycling bin at major retailers.
Do you offer eco-friendly alternatives?
Our EcoLine™ range gives every product a sustainable counterpart: film made with post-consumer recycled resin, certified compostable options (ASTM D6400), and reduced-gauge constructions that cut material use — same protection, lighter footprint.
Is your printing environmentally responsible?
Yes. We print exclusively with water-based inks — no solvent-based inks — as part of our commitment to cleaner manufacturing.
Company & Support
Are you a manufacturer or a distributor?
We’re a manufacturer. Arplast runs its own factory and warehouse, which means factory-direct pricing, genuine quality control, custom capabilities no reseller can match, and stock that ships in 48 hours.
When you buy from Arplast, there’s no middleman in the chain — just us and you.
What else does Arplast sell besides poly bags?
Alongside our full range of bags in every shape, size, and gauge, we carry a complete line of disposable medical supplies: specimen containers; latex, vinyl, and nitrile gloves; bandages and gauze; and adult incontinence products — including the premium DiRose brand, all available on our website.
How do I reach customer service?
Call us at 718-834-8400 or email [email protected] — you’ll reach our team directly, not a call center.