How can we help?
Answers from the people who actually make your bags. Can't find what you need? Call 718-834-8400 or email [email protected].
Ordering & Pricing
Is there a minimum order quantity?
Our bags are sold by the case, and the case size varies by product — most commonly 1,000 bags, with smaller cases of 500, 250, 100 or fewer on larger and specialty items. The case quantity is shown on the product page wherever it is recorded; if it is not listed for the bag you need, call us at 718-834-8400 and we will confirm it before you order.
Do I need an account to place an order?
No. You’re welcome to order as a guest. Creating an account simply makes reordering faster — your order history and addresses are saved for next time.
Do you offer wholesale accounts?
Yes. As a manufacturer selling factory-direct, we work with distributors, retailers, and institutional buyers every day. Contact us at 718-834-8400 or [email protected] to discuss wholesale pricing for your business.
Do you offer volume discounts?
Yes — larger quantities earn better per-bag pricing. For large or recurring orders, call us for a quote tailored to your volume; buying directly from the manufacturer means there is no distributor margin in your price.
Can I get a sample before ordering?
We understand you may want to see and feel the material before committing to a full case. Contact our team at 718-834-8400 and we’ll be glad to help you evaluate the right bag for your product.
How do I request a quote for a large or custom order?
Call us at 718-834-8400 or email [email protected] with the bag style, size, thickness, quantity, any printing requirements, and your artwork if you have it. Because we manufacture in our own facility, we can quote custom work quickly and accurately.
What payment methods do you accept?
We accept all major credit cards through our secure online checkout, along with Apple Pay, Google Pay, and Link.
Shipping & Delivery
Are the bags in stock and ready to ship?
Yes. Every item on our website is stocked in our own warehouse and ready for immediate dispatch. In the rare case an item is unavailable, it’s clearly marked “out of stock” — we never list what we can’t ship.
How quickly will my order ship?
Stock orders leave our warehouse within 48 hours. Because we manufacture and warehouse our own inventory, there’s no middleman between your order and your shipment.
Which carriers do you use?
Most orders ship via UPS, and UPS rates are quoted live at checkout. For pallet-sized quantities we offer LTL truck freight, which is usually the more economical choice — freight is quoted separately, so call us at 718-834-8400 and we will price it for you.
How do I track my order?
As soon as your order ships you’ll receive a confirmation email with tracking details. You can also view your order status any time under My Account → Orders.
Do you ship internationally?
We can ship to virtually any address in the world, though some products carry restrictions and a few cannot be sent to international destinations. Shipping is estimated at checkout based on the items and the service you choose; rates on many items are weight-based, and weights are rounded up to the next full pound to match the carriers’ own policies. For an international order, call 718-834-8400 or email [email protected] and we will confirm what can ship to your country.
What if my order arrives damaged or incomplete?
Contact us right away at 718-834-8400 or [email protected] with your order number and a photo of the issue, and we’ll make it right promptly.
What is your return policy?
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is the result of our error — a wrong or defective item — we pay the return shipping.
To start a return, contact us at 718-834-8400 or [email protected] with your order number and details of the item, and we will send return instructions. Expect your refund within four weeks of handing the package to the carrier: 5–10 business days in transit, 3–5 business days for us to process it, and 5–10 business days for your bank to post the credit.
Products & Materials
What are Arplast poly bags made of?
Our reclosable zip-top bags and open-end poly bags are manufactured from low-density polyethylene (LDPE) — the industry standard for strength, flexibility, and clarity. We also carry a polypropylene (PP) line for applications that demand glass-like transparency; those zip-top sizes are stocked and listed on the site under Polypropylene Reclosable Bags.
What’s the difference between polyethylene and polypropylene bags?
Polyethylene (LDPE) is soft, flexible, and puncture-resistant — the everyday workhorse for storage and shipping. Polypropylene (PP) is stiffer with noticeably higher clarity, making it the better choice when presentation matters and your product needs to be seen crisply through the bag, such as retail display or bakery packaging.
What does “mil” mean, and which thickness should I choose?
A mil is one-thousandth of an inch (0.001″) — the standard measure of bag film thickness. Our reclosable bags come in three gauges: 2 mil, the versatile standard for storage and organization; 4 mil, a heavy-duty gauge for sharp, heavy, or valuable contents; and 6 mil, our heaviest reclosable film, stocked from 3×5″ up to 24×24″. Open-end flat bags run lighter, starting at 1 mil and 1.5 mil.
As a rule of thumb: everyday use, 2 mil; hardware, industrial parts, or anything with edges, 4 mil; the sharpest or heaviest loads, 6 mil.
How do I measure a reclosable bag?
Width is measured across the bag from side to side; length is measured from the bottom of the bag up to the zipper. All catalog sizes are listed in inches as width × length.
Practical tip: choose a bag slightly larger than the item going into it — a small allowance makes filling faster and prevents stress on the seams.
What does “WB” mean on your reclosable bags?
WB stands for White Block. These zip-lock bags carry a white writable panel across the front, so contents can be labeled directly with a pen or marker — ideal for parts, samples, and inventory management. They are made from virgin polyethylene film and stocked in both 2 mil and 4 mil across a wide range of sizes, and we can manufacture custom dimensions to order.
Are your bags food-safe?
Yes. Our reclosable zip-top bags, hang-hole reclosable bags, and open-end poly bags all meet FDA and USDA requirements for food and pharmaceutical packaging. Our polypropylene reclosable bags meet those requirements as well.
Are the reclosable bags waterproof?
They’re water-resistant. The zip closure seals firmly against moisture, dust, and spills in normal handling, though the bags aren’t rated for submersion or liquid-tight transport.
Are the zip-top bags easy to open?
Very. Each bag has a one-inch lip above the zipper with one side taller than the other, plus textured anti-slip grip lines — so the bag opens with one motion even when you’re working fast or wearing gloves.
How should I store poly bags?
Keep them in their cartons, away from direct sunlight and heat sources, in a dry area. Stored properly, polyethylene bags retain their strength and clarity for years.
Custom Printing & Manufacturing
Can you print my logo or design on bags?
Yes — custom printing is one of our specialties, available across our entire bag line. Because printing happens in our own factory, you’re working directly with the manufacturer: better pricing, tighter quality control, and answers straight from the people running the presses.
Call 718-834-8400 or email [email protected] to start your order.
Can you manufacture custom sizes and thicknesses?
Absolutely. If the size you need isn’t among the hundreds we stock, we’ll make it. Any dimension, any gauge, with or without printing — that’s the advantage of buying from a manufacturer rather than a reseller.
What’s the minimum quantity for a printed order?
It depends on the bag size and the number of print colors. For bags 8×10″ and larger with one-color print, we can produce as little as a single case.
For other combinations, call us at 718-834-8400 with your bag size and colors and we’ll quote the exact minimum — usually far lower than you’d expect for a print order.
Do you offer hot stamping?
Yes, we offer hot-stamp printing — a clean, elegant finish that works beautifully for single-color branding on gift and retail bags.
Specimen & Medical Bags
What types of specimen bags do you carry?
We manufacture zip-closure specimen bags in every configuration labs and clinics use: clear, printed with the Biohazard symbol in English and Spanish, versions with a black privacy pouch, and STAT bags — red-tinted with bold black printing for urgent samples.
Custom printing is available on request.
What specimen bag sizes are in stock?
We stock specimen bags in 6×9″, 8×10″, 9×12″, 13×15″, and 15×18″. Need something outside that range? As the manufacturer, we can produce custom sizes — just ask.
Do specimen bags include a document pouch?
Yes — choose between two styles: an open outer pocket for quick access to requisition forms, or a fold-over flap pocket that gives paperwork extra protection during transport.
What colors and printing do the specimen bags have?
Biohazard specimen bags are clear with two-color red and black printing. STAT specimen bags are red-tinted with black printing, so urgent samples are unmistakable at a glance.
Are your specimen bags suitable for lab transport?
Our specimen bags are purpose-built for the daily workflow of laboratories, clinics, and collection sites — zip closure, biohazard identification, and document pouches designed around how samples actually move.
Sustainability & EcoLine
Are your bags recyclable?
Our polyethylene bags are #4 LDPE. Clean, dry bags are widely accepted at store drop-off points for plastic film — availability varies by area, so check the participating locations near you.
One important exception: specimen, biohazard, or any bag that has held clinical material must never go into a retail recycling bin. Dispose of those through your facility’s regulated-waste procedure.
Do you offer eco-friendly alternatives?
Our EcoLine™ range gives every product a sustainable counterpart: film made with post-consumer recycled resin, certified compostable options (ASTM D6400), and reduced-gauge constructions that cut material use — same protection, lighter footprint.
Is your printing environmentally responsible?
Yes. We print exclusively with water-based inks — no solvent-based inks — as part of our commitment to cleaner manufacturing.
Company & Support
Are you a manufacturer or a distributor?
We’re a manufacturer. Arplast runs its own factory and warehouse, which means factory-direct pricing, genuine quality control, custom capabilities no reseller can match, and stock that ships in 48 hours.
When you buy from Arplast, there’s no middleman in the chain — just us and you.
What else does Arplast sell besides poly bags?
More kinds of bag than most people expect. Beyond our clear and white-block reclosable bags, we stock poly mailers; open-end flat and wicket bags; food service bags including deli saddle, sandwich, silverware and stand-up pouches; patch-handle gift and shopping bags; mattress bags; trash bags; suffocation-warning bags; and a full specimen and medical line covering biohazard, STAT, clear, and privacy-pouch styles. Anything we do not stock in the size, gauge, or print you need, we manufacture to order.
How do I reach customer service?
Call us at 718-834-8400 or email [email protected] — you will reach our team directly, not a call center. Our warehouse is at 228 East Highland Parkway, Roselle, NJ 07203.